Saturday July 5 2008
Microsoft Xbox 360

GotFrag Madden Forums

Canceling XBL

1
94% Ranking 94% Ranking 94% Ranking 94% Ranking
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Um... is there any way to cancel an XBLive subscription without calling in.

Because as a mute american I'm about to sue.
2
67% Ranking 67% Ranking 67% Ranking 67% Ranking
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Don't pay them, they'll cancel it real quick.

But seriously go to account management options.
"GUY"s are stupid. EMO_GUY needs to cut himself.
3
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Unfortunately, auto-renewing means they get every dime they want. And there's nothing in Account Management except CALL US SO WE CAN PUT YOU ON HOLD!

This comment was edited at 05/20/2008 2:46 AM
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No, i tried to cancel it from xbox as well, and i have not been able to find a place to remove your card. Dr. Pepper, if you have your account save your credit card, it saves it and its impossible to change, so there is no way to NOT pay them, even if you have a - balance you still get charged resulting in a screwed over bank account (this actually happened to me). if you have monthly or a yearly contract, it will automatically renew itself.

sue man, hopefully then we'll receive an update that allows us to remove our credit card off of xbox live. bastards..
Smash Code - 3308-4220-0378
5
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do a chargeback, let amex or whoever fight your battle for you.
6
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Call your bank and cancel payment to Microsoft on the credit card
7
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why would u want to cancel XBL?!?!?!?
8
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"Because as a mute american I'm about to sue"

"Call your bank"

Sort of the same problem really there isn't it?

Honestly you would think Microsoft would be smart enough to have an option to stop payments on the site without having to call in, in case of if the person really is mute or deaf.
10
4% Ranking 4% Ranking 4% Ranking 4% Ranking
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Delete the credit card information on your hard drive. If i remember right you can cancel the subscription through the xbox site itself, or just contact the bank then the BBB ;)
11
60% Ranking 60% Ranking 60% Ranking 60% Ranking
GotFrag Prime!
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there's no way other than to call as far as i know
JAMES MADISON UNIVERSITY
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#5 and #6 have it. Don't see why that wouldn't work.
#-|Ea|- all the way ! #LoLuMaD? #trademark #GAClan
13
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you can online on xbox.com somewhere in subscribtion options
ннннннннннннннннннннннннннннннннннннннннн...

#1 is not a deaf person. Also, stop using those demeaning terms ie. 'mute'. It's very rude and I lost all the respect I had for you.
The child is grown, the dream is gone. I.................... have become comfortably numb.
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#14 Are you joking? Laff...
16
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did you honestly get upset over that #14, even if you were mute its obviously a joke so take a seat
#4
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#14 Okay then, what isthe politically correct term for a mute person?

Last time I checked calling someone mute is the same as calling them blind or deaf, not meant to be offensive if they reall yhave such conditions.
"GUY"s are stupid. EMO_GUY needs to cut himself.
18
36% Ranking 36% Ranking 36% Ranking 36% Ranking
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they want you to call so they can ask why you are cancelling and so they can try and convince you to stay. a lot of big companies use this system because a lot of people wont go though the trouble of calling so they just continue to let the auto-payment take effect whether they are using the service or not.

when i had AOL like 10 years ago you had to call and cancel and everytime you called and wanted to cancel they would tell you about new features and upcoming things. then when i would say no i want to cancel they would be all like well how about this, we will give you 6 months free AOL for you to try these new features and if you still dont want our service then you call and cancel before the 6 months is up. well after like 2 years of trying to cancel AOL they kept giving me free 6 month subscriptions. after a while i just said screw it i dont want to have to remember to call them every 6 months so i cancelled for good.

This comment was edited at 05/20/2008 4:32 PM
19
39% Ranking 39% Ranking 39% Ranking 39% Ranking
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#16 is a blind deaf mute

This comment was edited at 05/20/2008 6:22 PM
www.MLGPro.com -- R6V2/GoW

#19 IS GAY

remove it from your payment options in your microsoft account via microsoft.com i believe

thats how i did it


huzza
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42% Ranking 42% Ranking 42% Ranking 42% Ranking
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I was never able to do it anywhere except for calling the Indians. in India. and talked about easter, a Christian holiday. with Indians.
22
37% Ranking 37% Ranking 37% Ranking 37% Ranking
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yeah, AOL was really bad in the mid 90's, xbox is doing the same thing right now. its retarded how they have their support in india
Smash Code - 3308-4220-0378
23
98% Ranking 98% Ranking 98% Ranking 98% Ranking
GotFrag Prime!
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#22 they're far from the only company with tech support in india. Almost every major corporation has outsourced technical support
Editor in Chief DPAD eSports, GotFrag member since Day 1.
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fu_ck xbox live, I have had the same problem for over 2 years and i'm still too lazy to call in.
#cmd
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116% Ranking 116% Ranking 116% Ranking 116% Ranking
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#14 in the UK they call it DUMB not MUTE meaning the same thing... so which do you prefer

and i think we could show you a great place to put your 'respect over the internet'
10yr average gas price in 2000: 1.25 - bush enters office 2008: 4.21 :: MISSION ACCOMPLISHED
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#14 is mute.
"GUY"s are stupid. EMO_GUY needs to cut himself.
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that's Microsoft for ya...
▲ uGamers ▲ Happylizard ▲ syNchronized
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someone who is mute cannot speak, it has nothing to do with their ability to hear or see.
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#14 prefers the term "dumb".

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